Other Information

  • Huawei offer terms and conditions

    - You can win exciting Huawei gadgets when you shop during the White Wednesday Day promotion on www.splashfashions.com or the Splash App.
    - The promotion runs from November 15 to November 26, 2023.
    - Daily draws will be held from November 15 to November 26, 2023.
    - On purchases of AED 300/SAR 300/BHD 30/KWD 25 or more, you will automatically become eligible to enter the lucky draw.
    - Each transaction is equivalent to one entry.
    - Among all shoppers in the UAE, KSA, Kuwait, and Bahrain, only one lucky winner will be selected through the draw.
    - Winners will be directly notified through email and on Splash's official Instagram handle.
    - Winners will be officially contacted through email and mobile one day after the announcement.
    - Prizes can only be claimed in select Landmark offices. The winner will be provided with further details.
    - If the winner returns any product, he or she will be disqualified and will not get the prize.
    - www.splashfashions.com reserves the right to withdraw the promotion for any product or category at any time.

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  • ANB Credit & Debit Cards T&Cs
    1.  Get an extra 10% off all online products, excluding cosmetics, watches, electronics, sunglasses, and beauty products.
    2.  Offer validity: November 15 to December 3, 2023
    3.  Maximum discount of SAR 40
    4.  This offer is exclusive to ANB credit & debit cardholders only
    5.  This offer is only valid online at splashfashions.com and on the mobile app.
    6.  This offer cannot be clubbed with any other sale/promotion/offer
    7.  Exchanges and refunds shall be as per the Splash exchange and return policy.
    8.  Shukran points will be awarded as per the policy

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  • ENBD Offer Terms and Conditions:

    - 10% off on cart value (including discounted & non-discounted items) with a min. purchase of SAR 250.
    - Max. discount of  SAR 50 will be applicable.
    - Applicable on credit and debit cards.
    - Offer will be applicable on www.splashfashions.com and Splash Android/iOS apps.
    - Offer valid from 16th Nov till 4th Dec 2022.
    - Offer can be redeemed multiple times.
    - Offer cannot be combined with other offers. 
    - Discount will be automatically applied upon checkout while using an Emirates NBD card.

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  • STCPay Offer T & C

    - 15% off on all Splash brands

    - This offer is valid from 17th November to 4th December 

    - This offer is exclusive to STCPay cardholders only

    - This offer is only valid online only and is not valid at retail outlets

    - Exchange and refund shall be as per the Splash exchange and return policy

    - Shukran points are awarded as per the policy

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • I have a few questions about the Iconic products I’ve bought on SplashFashions.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-111-10CP (800-1111027) between 9:00 AM and 9:00 PM, 7 days a week.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on SplashFashions.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Splash store.

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